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BATTERS EYE

CALL FOR PRICING 1-800-500-2101

Don't see what you need call us!

We carry: Bufftech, Jerith, Kingsford, Quality, Superior Plastics, Elite, PrivacyLink, Ball Products, Home tops, Brattle Works, Centaur, Osco, Magna-Latch, Slat Source, Ameristar, Ultra Last, Loop Loc, Putterman, Pac Unlimited, Emtek, Merchant Metals, and
S & S Manufacturer, Specrail, and many more.

We at Austintown Fence are dedicated to providing exceptional quality fences for residential & commercial properties.

Austintown Fence Company was established in 1967 by Ernie Yocum. Ernie is the original owner... as this has been a family business for 38 years now. All of the children have worked here at one time or another. We now have a fireman, railroad engineer and a homemaker to be proud of. The family still comes around on occasion.

A.F.C. is located in beautiful Austintown, Ohio. If you're in the area, please stop by and visit us. Thank you for the opportunity to be of service to you.

Ernie & Paulette Yocum



shipping & return policy

We deliver most items by UPS, larger quantities must be shipped by other carriers. Unfortunately, we can not guarantee a specific date or time of day. You will receive a call from the carrier of your delivery date... this does not apply to UPS delivery though. The customer or their representative must inspect all materials upon delivery.

Any damages or shortages must be reported and written, at the time you sign for your delivery. It is your responsibility to inspect and report this immediately. Any damage reported after delivery must be reported to the carrier. They will then in turn need to inspect the damage. After inspection, a claim must be filed with the carrier. All material will be shipped in good condition from us.

It is the customers responsibility to unload the truck... although this does not apply to UPS deliveries. The driver is only required to move the load to the trucks tailgate. Delivery is driveway only. All deliveries made by common carrier will add a $95.00 up to $150.00 charge to deliver to a residential neighborhood... this will be added to your final bill. A lift-gate is used when applicable with your delivery.  The customer is initially contacted for delivery schedule, whenever possible.

 Any material returned must have prior authorization from Austintown Fence Company. Any material approved for returns, will be the customers expense for shipping charges back to us. All items must be returned in good condition and in the original container. Before a credit is issued, all material must be inspected, before a refund is issued. Please make sure your full name, address and phone number is included.

Austintown Fence does not ship C.O.D... and all returns must be approved in advance. No custom orders are returnable. No shipping charges are refundable. There is a 35% restocking fee. All orders must be prepaid. We accept Master Card, Visa and Discover, and American Express. Orders are secure. You will be quoted a total price with shipping charges. Check specific manufacturers on requirements for free shipping.  All residential deliveries, that require a lift-gate truck, are charged a Drop-Fee, imposed by the common carrier. However, there are two available ways to "waive" the Drop-Fees. They are as follows: 1. If your product is delivered to a business address, with an available fork-lift to off-load the material. It would be the customer's responsibility to unload the truck. The driver is not authorized to do this. 2. The customer has the option to pickup their order at their local terminal. Again, it is the customers responsibility to load your own order.

. Delivery on all other orders are based on weight and destination.

Orders cancelled after 48 hrs. are subject to a 15% cancellation fee.

Privacy and Security

When you shop on-line at afencecompany.com, you are shopping on a highly secure site. Afencecompany.com is "anti-spam" and will not use unethical promotional methods. We use "SSL" servers for our e-commerce to ensure the most secure way to shop.*

Your credit card number is only sent via secure encrypted connections, and we do not store customer data where it can be accessed via the Internet. Also, your customer data is considered private and will not be sold or shared with any outside interests.*

*Placement of order signifies agreement to afencecompany.com policies. It is the customer's responsibility to read these policies before ordering.


Shipping Policy

All BUFFTECH & JERITH orders are subject to a handling fee. This is applied only for freight deliveries to residential addresses. Business addresses, and UPS deliveries are exempt. This is subject to sales being delivered common carrier (residential addresses only), regardless of dollar amount. This charge is also applied for orders that qualify for free shipping, BUFFTECH & JERITH orders only.

UPS and Fedex will not deliver to a P.O. box address
.  UPS and Fedex deliveries do not require the home owner to be present, or to get a signature before delivering.  Any product returned requires prior authorization from AFC.  No COD's will be accepted . Shipping will be at customer's expense.  Before any credit is issued, an inspection of the product will be conducted.  Order must be received in orginial package. No items will be accepted past 30 days of receipt.

 

 

6533 Mahoning Ave - Austintown, OH 44515

Phone: 330/793-2814 | Toll Free: 1-800-500-2101 | Fax: 330/793-6445
E-mail: info@afencecompany.com