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We
carry: Bufftech,
Jerith,
Kingsford,
Quality,
Superior
Plastics, Elite, PrivacyLink, Ball Products,
Home tops, Brattle
Works, Centaur,
Osco, Magna-Latch,
Slat Source,
Ameristar,
Ultra Last,
Loop Loc, Putterman, Pac Unlimited,
Emtek,
Merchant Metals, and
S & S Manufacturer,
Specrail, and many more.
 We
at Austintown Fence are dedicated to providing exceptional quality
fences for residential & commercial properties.
Austintown Fence Company was established in 1967 by Ernie Yocum.
Ernie is the original owner... as this has been a family business
for 38 years now. All of the children have worked here at one
time or another. We now have a fireman, railroad engineer and
a homemaker to be proud of. The family still comes around on
occasion.
A.F.C. is located in beautiful Austintown, Ohio. If you're in
the area, please stop by and visit us. Thank you for the opportunity
to be of service to you. |
We
deliver most items by UPS, larger quantities must be shipped by
other carriers. Unfortunately, we can not guarantee a specific
date or time of day. You will receive a call from the carrier
of your delivery date... this does not apply to UPS delivery though.
The customer or their representative must inspect all materials
upon delivery.
Any damages or shortages
must be reported and written, at the time you sign for your delivery.
It is your responsibility to inspect and report this immediately.
Any damage reported after delivery must be reported to the carrier.
They will then in turn need to inspect the damage. After inspection,
a claim must be filed with the carrier. All material will be shipped
in good condition from us.
It is the customers
responsibility to unload the truck... although this does not apply
to UPS deliveries. The driver is only required to move the load
to the trucks tailgate. Delivery is driveway only. All deliveries
made by common carrier will add a $95.00 up to $150.00 charge
to deliver to a residential neighborhood... this will be added
to your final bill. A lift-gate is used when applicable with
your delivery. The customer is initially contacted for
delivery schedule, whenever possible.
Any material returned must have prior authorization from
Austintown Fence Company. Any material approved for returns,
will be the customers expense for shipping charges back to us.
All items must be returned in good condition and in the original
container. Before a credit is issued, all material must be inspected,
before a refund is issued. Please make sure your full name, address
and phone number is included.
Austintown Fence
does not ship C.O.D... and all returns must be approved in advance.
No custom orders are returnable. No shipping charges are refundable.
There is a 35% restocking fee. All orders must be prepaid. We
accept Master Card, Visa and Discover, and American Express. Orders are secure. You
will be quoted a total price with shipping charges. Check
specific manufacturers on requirements for free shipping. All residential deliveries, that require a
lift-gate truck, are charged a Drop-Fee, imposed by the common
carrier. However, there are two available ways to "waive" the
Drop-Fees. They are as follows: 1. If your product is delivered
to a business address, with an available fork-lift to off-load
the material. It would be the customer's responsibility to unload
the truck. The driver is not authorized to do this. 2. The customer
has the option to pickup their order at their local terminal.
Again, it is the customers responsibility to load your own order.
. Delivery on all other orders are based
on weight and destination.
Orders cancelled after
48 hrs. are subject to a 15% cancellation fee. |
Privacy
and Security
When you shop on-line at afencecompany.com, you are shopping
on a highly secure site. Afencecompany.com is "anti-spam" and
will not use unethical promotional methods. We use "SSL" servers
for our e-commerce to ensure the most secure way to shop.*
Your credit card number is only sent via secure encrypted
connections, and we do not store customer data where it can
be accessed via the Internet. Also, your customer data is
considered private and will not be sold or shared with any
outside interests.*
*Placement of order signifies
agreement to afencecompany.com policies. It is the customer's
responsibility to read these
policies before ordering.
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Shipping
Policy
All
BUFFTECH & JERITH orders are subject to a handling fee.
This is applied only for freight deliveries to residential
addresses. Business addresses, and UPS deliveries are exempt.
This is subject to sales being delivered common carrier (residential
addresses only), regardless of dollar amount. This charge is
also applied for orders that qualify for free shipping, BUFFTECH & JERITH
orders only.
UPS and Fedex will not deliver to a P.O. box address.
UPS and Fedex deliveries do not require the home owner to be
present, or to get a signature before delivering. Any
product returned requires prior authorization from AFC.
No COD's will be accepted . Shipping will be at customer's
expense. Before any credit is issued, an inspection of
the product will be conducted. Order must be received
in orginial package. No items will be accepted past 30 days
of receipt.
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Jerith
ExpresShip Program
To our valued customers:
We at Austintown Fence and our customers rely heavily on carrier
services. These carriers are much needed and very appreciated,
although sometimes bumps and bangs can happen. To ensure quality
delivery, it is necessary that your count of boxes matches the
bill of lading. If there are any shortages, it is imperative
that this is noted on the paperwork that you are signing for,
with the delivery company.
Check all boxes for damage and sign accordingly. If you can't
check everything inside, sign "subject to interior inspection".
Make sure you keep a copy of this receipt, if a claim has to
be made. If there is any damage or shortages delivered through
common carrier, the claim needs to be made to the trucking company.
Customers are responsible for filing claims with common carriers.
Please do not instruct the carrier to return shipments, or customer
will be subject to freight charges and restocking fees. This
will not be credited back. All products will leave our
location in good condition.
Make all claims promptly. All damages must be declared within
10 days.
Please note: The following is not included in the ExpressShip program: 4" gate posts, 72" wide gates, Accent or Estate Gates, Ball Caps, and Flexible Wall Mounts. If any of these items are included with your order, this will make your order ineligible under the ExpressShip program.
*Please
Note: On orders that produce N/A for shipping
charges, the appropriate shipping fees will be calculated and
emailed after the order is placed prior to shipment of the order.
Disclaimer: Austintown Fence Company strives to be
accurate in all descriptions of products, prices, and
availability of any and all our products on our website.
Any material pricing, descriptions, and product availability
are subject to change without notice.
Austintown Fence is proud to retail the following products:
Chain link fencing and gates, wood fencing and gates, gate
operators, fencing for swimming pools, residential and
commercial ornamental aluminum fencing, and all vinyl fence
materials for porch, home, and business. Thank you for
considering AFC. |
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