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Don't
see what you need call us!

We
carry: Bufftech, Jerith,
Kingsford, Quality,
Superior
Plastics,
Elite, PrivacyLink, Ball
Products, Home
tops, Brattle
Works, Centaur, Osco,
Magna-Latch, Slat
Source, Ameristar,
Ultra
Last,
Loop Loc, Putterman,
Pac Unlimited,
Emtek, Merchant
Metals, and
S
& S Manufacturer, Specrail,
and many more.
We
at Austintown Fence are dedicated to
providing exceptional quality fences for
residential & commercial properties.
Austintown Fence Company was established
in 1967 by Ernie Yocum. Ernie is the
original owner... as this has been a
family business for 38 years now. All of
the children have worked here at one
time or another. We now have a fireman,
railroad engineer and a homemaker to be
proud of. The fa mily
still comes around on occasion.
A.F.C. is located in beautiful
Austintown, Ohio. If you're in the area,
please stop by and visit us. Thank you
for the opportunity to be of service to
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We
deliver most items by UPS, larger
quantities must be shipped by other
carriers. Unfortunately, we can not
guarantee a specific date or time of
day. You will receive a call from the
carrier of your delivery date... this
does not apply to UPS delivery though.
The customer or their representative
must inspect all materials upon
delivery.
Any
damages or shortages must be reported
and written, at the time you sign for
your delivery. It is your responsibility
to inspect and report this immediately.
Any damage reported after delivery must
be reported to the carrier. They will
then in turn need to inspect the damage.
After inspection, a claim must be filed
with the carrier. All material will be
shipped in good condition from us.
It
is the customers responsibility to
unload the truck... although this does
not apply to UPS deliveries. The driver
is only required to move the load to the
trucks tailgate. Delivery is driveway
only. All deliveries made by common
carrier will add a $95.00 up to $150.00
charge to deliver to a residential
neighborhood... this will be added to
your final bill. A lift-gate is used
when applicable with your delivery.
The customer is initially contacted for
delivery schedule, whenever possible.
Any material returned must have
prior authorization from Austintown
Fence Company. Any material approved for
returns, will be the customers expense
for shipping charges back to us. All
items must be returned in good condition
and in the original container. Before a
credit is issued, all material must be
inspected, before a refund is issued.
Please make sure your full name, address
and phone number is included.
Austintown
Fence does not ship C.O.D... and all
returns must be approved in advance. No
custom orders are returnable. No
shipping charges are refundable. There
is a 35% restocking fee. All orders must
be prepaid. We accept Master Card, Visa
and Discover, and American Express.
Orders are secure. You will be quoted a
total price with shipping charges. Check
specific manufacturers on requirements
for free shipping. All residential
deliveries, that require a lift-gate
truck, are charged a Drop-Fee, imposed
by the common carrier. However, there
are two available ways to
"waive" the Drop-Fees. They
are as follows: 1. If your product is
delivered to a business address,
with an available fork-lift to off-load
the material. It would be the customer's
responsibility to unload the truck. The
driver is not authorized to do this. 2.
The customer has the option to pickup
their order at their local terminal.
Again, it is the customers
responsibility to load your own order.
. Delivery on all other orders are based
on weight and destination.
Orders
cancelled after 48 hrs. are subject to a
15% cancellation fee. |
Privacy
and Security
When
you shop on-line at afencecompany.com,
you are shopping on a highly
secure site.
Afencecompany.com is "anti-spam"
and will not use unethical
promotional methods. We use
"SSL" servers for our
e-commerce to ensure the most secure
way to shop.*
Your
credit card number is only sent via
secure encrypted connections, and we
do not store customer data where it
can be accessed via the Internet.
Also, your customer data is considered
private and will not be sold or shared
with any outside interests.*
*Placement
of order signifies agreement to
afencecompany.com policies. It is the
customer's responsibility to read
these policies before ordering.
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Shipping
Policy
All
BUFFTECH & JERITH orders are
subject to a handling fee. This is
applied only for freight deliveries to
residential addresses. Business
addresses, and UPS deliveries are
exempt. This is subject to sales being
delivered common carrier (residential
addresses only), regardless of dollar
amount. This charge is also applied
for orders that qualify for free
shipping, BUFFTECH & JERITH
orders only.
UPS and Fedex will not deliver
to a P.O. box address.
UPS and Fedex deliveries do not
require the home owner to be present,
or to get a signature before
delivering. Any product returned
requires prior authorization from AFC.
No COD's will be accepted . Shipping
will be at customer's expense.
Before any credit is issued, an
inspection of the product will be
conducted. Order must be
received in orginial package. No items
will be accepted past 30 days of
receipt.
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Jerith
ExpresShip Program
To
our valued customers:
We at Austintown Fence and our
customers rely heavily on carrier
services. These carriers are much
needed and very appreciated, although
sometimes bumps and bangs can happen.
To ensure quality delivery, it is
necessary that your count of boxes
matches the bill of lading. If there
are any shortages, it is imperative
that this is noted on the paperwork
that you are signing for, with the
delivery company.
Check all boxes for damage and sign
accordingly. If you can't check
everything inside, sign "subject
to interior inspection". Make
sure you keep a copy of this receipt,
if a claim has to be made. If there is
any damage or shortages delivered
through common carrier, the claim
needs to be made to the trucking
company.
Customers are responsible for filing
claims with common carriers. Please do
not instruct the carrier to return
shipments, or customer will be subject
to freight charges and restocking
fees. This will not be credited back.
All products will leave our
location in good condition.
Make all claims promptly. All
damages must be declared within 10
days.
Please note: The following is
not included in the ExpressShip
program: 4" gate posts,
72" wide gates, Accent or Estate
Gates, Ball Caps, and Flexible Wall
Mounts. If any of these items
are included with your order, this
will make your order ineligible under
the ExpressShip program.
*Please
Note: On orders that
produce N/A for shipping charges, the
appropriate shipping fees will be
calculated and emailed after the order
is placed prior to shipment of the
order.
Disclaimer:
Austintown Fence Company strives to be
accurate in all descriptions of
products, prices, and availability of
any and all our products on our
website. Any material pricing,
descriptions, and product availability
are subject to change without notice.
Austintown
Fence is proud to retail the following
products: Chain link fencing and
gates, wood fencing and gates, gate
operators, fencing for swimming pools,
residential and commercial ornamental
aluminum fencing, and all vinyl fence
materials for porch, home, and
business. Thank you for
considering AFC.
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